Technology

A Brief History of ERP

From a commercial standpoint, enterprise resource planning has evolved beyond production operations management. It is unavoidable for businesses to encounter unforeseen circumstances. Thus, ERP has moved technologically from a more rigid, tiered client-server architecture to a more flexible one. ERP systems are built on a shared database that supports many functions and is accessible to …

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compliance

The Legal Aspects of Recording Communication

Call recording is a vital need in the business industry, especially in financial companies. It maintains the transaction records done between the employee and the client through a phone call. However, communication recording does not simply apply in a business without the compliance of laws and regulations. From a legal standpoint, getting consent from one …

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